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Terms & Conditions

Last updated: 12.10.25

1. Introduction

These Terms & Conditions govern the use of the website and services provided by Global Digital Informasi. By accessing our website, you agree to be bound by these Terms.

2. Services

GDI provides professional digital and consulting services (AI/ML, automation, strategy). All services are digital and service-based; no physical products are sold.

3. Payments & Pricing

Payments are processed online in IDR. Full payment is generally required before service delivery. Failure to complete payment may result in delayed or cancelled services.

4. Service Delivery

Confirmation and onboarding follow successful payment. Timelines are estimates and depend on client cooperation and scope.

5. Refund Policy

Services are often customized and non-refundable once delivery has started. Refund eligibility is governed by our separate Refund Policy.

6. Client Responsibilities

Clients must provide accurate information and cooperate during onboarding. Clients are responsible for business decisions made based on our recommendations.

7. Intellectual Property

All materials remain GDI's intellectual property until full payment is received. Deliverables are for internal business use only.

8. Confidentiality & Data Handling

Client information is treated as confidential. We apply reasonable technical measures to protect data. Clients remain owners of their business data.

9. Limitation of Liability

GDI is not liable for indirect or consequential damages. Services are provided on an 'as is' and 'as available' basis.

10. Acceptable Use & Compliance

Clients agree not to use services for illegal activities or fraud. We reserve the right to refuse services that violate these conditions.

11. Termination

We may suspend or terminate services for violations or fraudulent activity. Termination does not automatically entitle the client to a refund.

12. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

13. Contact Information

For questions, contact Global Digital Informasi at info@gdiconsult.online | https://gdiconsult.online

Questions about our terms? Email us at info@gdiconsult.online